Who we are

Sakura aspires to be the leading manufacturer and a supplier of choice across its operations, supported by a culture of teamwork, innovation, integrity and performance. The company commits to making a positive impact by:

• Providing a safe workplace. Safety cannot be compromised. A safe workplace is the first and highest priority, and it is up to everyone to protect their own safety and that of their workmates.
• Realising our customers' visions. Sakura adds value by continually developing and differentiating its services, understanding customer needs and delivering consistently high performance.
• Fulfilling our people's aspirations. Sakura's success is determined by its people. The company aims to align employee aspirations with organisational objectives so everyone can reach their highest potential.
• Sustaining our environment. Operating responsibly across a wide range of sectors, addressing today's and tomorrow's environmental challenges as a core part of the business.
• Communicating openly and honestly. Integrity is a fundamental value. Relationships with people, customers and stakeholders are strengthened through open and honest communication at every level.
• Respecting the values of others. Embracing different backgrounds, beliefs and experiences, and realising the potential of that diversity.
• Maximising stakeholder value. Sustained profitability at acceptable levels underpins Sakura's ability to deliver genuine value to its people, clients and partners.
• Leading industry standards. Embracing new ideas and technology, striving for continuous improvement, and setting new benchmarks as an industry leader.
• Supporting the community. Making a real, positive contribution to the communities where Sakura operates through active participation in community programmes.

Sakura continually seeks to understand customers' needs and meet their requirements, protects the environment against adverse impacts, and values the occupational health and safety of its workers, striving for an injury-free workplace. In its operations and projects, Sakura is committed to:

• Continual improvement. Improving the integrated management system covering quality, environmental and occupational health and safety to enhance performance.
• Meeting requirements. Satisfying customer requirements and fulfilling health, safety and environmental legal and other obligations where applicable.
• Carbon neutrality / net zero. Working towards carbon neutrality and net zero, aligned with the Government's aspiration.
• Protecting the environment. Protecting the environment and preventing pollution, and striving for sustainable development.
• Safe and healthy conditions. Providing and maintaining safe, healthy working conditions to prevent work-related injury and ill health, eliminating hazards and reducing risk.
• Worker participation. Promoting consultation and the participation of workers.

This policy applies to all Sakura employees and other interested parties. A Bahasa Malaysia version (Polisi Kualiti, Kesihatan & Keselamatan Pekerjaan dan Alam Sekitar) is also published.

Sakura's Code of Ethics exists to instil high standards of conduct, improve self-discipline, sharpen skills and ensure the company acts with integrity. In conducting business, Sakura will:

• Communicate the Code. Share the Code of Ethics with all employees and stakeholders as appropriate.
• Comply with the law. Comply with all applicable laws, regulations and statutory obligations in the countries where it operates.
• Act with integrity. Act honestly and with integrity in all business dealings, and respect the values of others.
• Be accountable. Accept responsibility and be accountable for its actions.
• Avoid conflicts of interest. Avoid situations involving conflicts of interest, bribery or inducements to secure business, and use company assets only for company purposes.
• Review regularly. Periodically review and revise the Code to keep it relevant.

Sakura recognises the importance of strong relationships with the communities in which it operates and aims to deliver tangible, positive outcomes. In supporting the community, Sakura will:

• Communicate the policy. Share its Community Relations Policy with employees and stakeholders as appropriate.
• Recognise each community. Recognise that every community is unique, and listen to community needs and feedback.
• Be an active member. Take part in social, recreational, wellbeing, charitable and cultural initiatives.
• Set measurable targets. Set targets and continually improve its community relations involvement.
• Review regularly. Periodically review and revise the policy to maintain its relevance.

Sakura's Workplace Diversity Policy provides positive initiatives to improve employment procedures and conditions for all employees. In delivering these initiatives, Sakura will:

• Communicate the policy. Share the diversity policy and procedures with all employees and stakeholders.
• Promote a respectful culture. Promote workplaces free from discrimination, harassment and abuse.
• Ensure equal access. Ensure all employees have equal access to employment opportunities and are treated fairly and with respect.
• Support protected groups. Encourage employment and promotion from groups protected by equal-opportunity and anti-discrimination legislation.
• Stay flexible. Review employment practices to accommodate the changing needs of employees.

Sakura is committed to a safe environment, free from discrimination and harassment. Harassment — any unwelcome verbal, written or physical conduct that demeans, humiliates, threatens or violates a person's dignity — is treated as misconduct and may lead to dismissal. Any discrimination or harassment should be reported immediately to the relevant Human Resources Officer. Sakura is committed to:

• Implement the policy. Create a positive, constructive working environment in the company.
• Lead by example. Demonstrate leadership and set the standard for others.
• Act consistently and fairly. Apply the policy consistently and conduct matters fairly.
• Protect every worker. Maintain a safe environment for every Sakura worker, free from discrimination.

In line with its QSHE Policy and its commitment to safe, healthy working conditions, Sakura recognises that substance abuse affects performance and can threaten operations. It is company policy that all workers and interested parties are free from substance abuse.

• Prohibited substances. Substances listed under the Dangerous Drugs Act 1952, other stimulants, and medications not prescribed by a licensed physician are prohibited.
• Premises-wide. The policy is enforced throughout all Sakura Ferroalloys premises.

Aligned with Sakura's commitment to safe and healthy working conditions, every worker has the right to STOP WORK when faced with a situation they consider an imminent and serious danger to their life or health.

• Stop immediately. If such a situation arises, work must be stopped immediately.
• Inform the supervisor. The person involved must immediately inform their supervisor.

Sakura respects competition and anti-trust legislation and its goal of preventing anti-competitive behaviour and safeguarding customers and consumers. In fulfilling its obligations, Sakura will:

• Communicate the policy. Share the Competition Policy with relevant employees and stakeholders so they understand their trade-practices responsibilities.
• Comply at all times. Comply with competition and anti-trust legislation and regulations.
• Report breaches. Require the reporting of any activity that may contravene such legislation.
• Monitor compliance. Maintain and monitor Sakura's competition compliance system, and review the policy periodically.

Sakura is committed to protecting the privacy of all individuals. Any information from which a person's identity is apparent or can reasonably be ascertained is protected by the principles in this policy. To deliver on that commitment, Sakura will:

• Communicate the policy. Make employees, companies and contractors aware of their obligation to comply with Sakura's privacy principles.
• Collect lawfully. Use lawful, fair and unobtrusive means to collect only the personal information necessary for business purposes, and collect sensitive information only with consent.
• Limit disclosure. Not disclose personal information to unrelated third parties except with consent or where required by law.
• Dispose securely. Dispose of personal information securely when it is no longer needed or as required by law.
• Restrict access. Ensure only authorised personnel who have agreed to confidentiality can access personal information.
• Keep it accurate. Strive to keep personal information current and accurate, and allow individuals to access and correct their information.
• Review regularly. Periodically review and revise the policy to maintain its relevance.